Customer Service

Get In Touch

Customer Service is open Monday through Friday 8:30 a.m. to 4:30 p.m. or contact us via email anytime.

General Questions:

Questions about Web/Online Orders or to place an order: or call at our General Customer Service number below.

General Customer Service: 413-648-3077 (Press 2/automated menu).

Questions about Kringle Candle's Fundraising Program: or call 855-522-4484.

Questions about Wholesale Orders:

Wholesale Customer Service: 888-9-KRINGLE (888-957-4645)  Authorized Resellers only, please.

Sales Tax

We are required by law to collect sales tax for deliveries to all states in which we have a company-owned retail store. We will automatically calculate the tax rate according to the shipping address and add it to your grand total.

Kringle Candle Company

Highly Fragrant Candles