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Frequently Asked Questions

Contact us via email: customerservice@kringlecandle.com We will respond as quickly as possible and usually within 24 business hours. Contact us by phone: We are available by phone 10am to 3pm Monday, Tuesday & Wednesday & Friday at: (413) 648-3077, Press 2 after automated menu. If we are on the line, please be sure to leave a message so that we are able to call you back.

The Kringle Flagship Store in Bernardston, MA is open these weekdays: Friday-Sunday, 11am to 7pm and select Monday holidays in 2021. Visit the Kringle Candle Retail Store where every weekend you can expect great sales & products.

The Kringle Emporium in Springfield, MA continues to be temporarily closed.

The Farm Table Restaurant at Kringle Candle is on a winter break and looking forward to opening in spring and seeing and serving you at that time.

Yes, we do offer a fundraising program. We are proud to partner with Meadow Farms Fundraising that services the fundraising industry for nonprofit groups. They offer a wide variety of products, including a large selection of Kringle, and those who are purchasing for an organization have the choice of all their products. Here is a contact link and website: https://meadowfarms.com/candle-fundraisers/ and also this is their general email: info@meadowfarms.com

If interested in carrying Kringle or Country Candle brands in your retail shop, we're ready to partner with you to bring products your customers will love both in the US and overseas. Find information for ordering wholesale as well as customers wishing to order from our overseas websites, visit: WHOLESALE

Kringle Candles are made in the USA in Bernardston, Massachusetts. We celebrated our 10th year in 2020.

Our Kringle brand is our original brand when we began manufacturing in 2009-2010. Kringle candles are carefully crafted with our signature proprietary paraffin white wax. In 2016, we introduced our Country Candle brand of multicolor wax candles, and utilizing the familiar jar we know very well. Michael Kittredge II was the founder of Yankee Candle and his son, Michael Kittredge III, is the founder of Kringle Candle.  There are some fragrances that we offer both in the Kringle and Country brands so that customers can choose based on the decor a multicolor or our bright white.