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Frequently Asked Questions

To contact Customer Service, please contact us via email: customerservice@kringlecandle.com We will respond as quickly as possible and usually within 24 business hours. 

The Kringle Flagship Store in Bernardston, MA is open these weekdays: Friday-Sunday, 11am to 7pm and select Monday holidays in 2022. Visit the Kringle Candle Retail Store where every weekend you can expect great sales & products.

The Kringle Emporium in Springfield, MA is permanently closed.

The Farm Table Restaurant at Kringle Candle is looking forward to opening in Spring 2022 and seeing and serving you at that time.

Yes, we do offer a fundraising program. We are proud to partner with Meadow Farms Fundraising that services the fundraising industry for nonprofit groups. They offer a wide variety of products, including a large selection of Kringle, and those who are purchasing for an organization have the choice of all their products. Here is a contact link and website: https://meadowfarms.com/candle-fundraisers/ and also this is their general email: info@meadowfarms.com

If interested in carrying Kringle or Country Candle brands in your retail shop, we're ready to partner with you to bring products your customers will love both in the US and overseas. Find information for ordering wholesale as well as customers wishing to order from our overseas websites, visit: WHOLESALE

Kringle Candles are made in the USA in Bernardston, Massachusetts. We celebrated our 10th year in 2020.

Our Kringle brand is our original brand when we began manufacturing in 2009-2010. Kringle candles are carefully crafted with our signature proprietary paraffin white wax. In 2016, we introduced our Country Candle brand of multicolor wax candles, and utilizing the familiar jar we know very well. Michael Kittredge II was the founder of Yankee Candle and his son, Michael Kittredge III, is the founder of Kringle Candle.  There are some fragrances that we offer both in the Kringle and Country brands so that customers can choose based on the decor a multicolor paraffin, soy-blend and now 100% soy, which is being offered in our Kringle Large & Medium Jars. 

As we fully transition from our Kringle paraffin to all soy, you may receive in your order either an all-soy or paraffin until all stock in the large and medium Kringle jars are all soy.