Our current store hours at the flagship store in Bernardston is open weekends, Friday-Sunday, 11am to 7pm, and open select Monday holidays. The Farm Table continues to be temporarily closed with anticipated reopening date in Spring 2022. If any questions, please email us at customerservice@kringlecandle.com

Yes, your safety and that of our staff are of highest priority. Below are current safety protocols: implemented: 

• It is recommended to wear masks at all times. • We conduct daily health assessments of employees. • We sanitize our checkout areas, carts and shopping baskets and candle testing stations. • We have widened or aisles to allow for social distancing while you shop. • We have limited our store's capacity to meet social distancing guidelines.

We will accept unused products or defective products for return: You may return your in-store unused purchase for any reason with the original receipt for a full refund or store credit within 90 days of the original transaction. Returns may be made in-person at our retail store headquarters, 220 South Street, Bernardston, MA 01337 seven days a week from 111 a.m. to 7 p.m. 

A store credit will be issued for any merchandise that is not accompanied by the original receipt or a gift receipt.  The store credit would be issued at the items' lowest sale price.

If you choose to return by mail, the return would be processed as soon as the undamaged and unused merchandise is received. The customer would be responsible for any shipping fees. Any discontinued items or product that we no longer carry will be refunded at their final clearance price.

Yes, we will continue to ship items (that are able to be shipped - some large size items cannot) to make shopping as easy as possible for our guests.

Normally it takes 7 to 10 business days for processing, however, it may take a little longer during high online sales volumes.

We are not offering food sampling at this time except for Farm Table oils/vinegars.

Kringle Cars and Coffee 2021 has been cancelled. We hope to hold a 2022 Cars and Coffee season.

Our holiday open house was held on Saturday, November 13 with Santa & Mrs. Claus, food, Crafters Holiday Market, Cookie Decorating with Mrs. Claus, Story Time with Santa Thanks for coming! Santa & Mrs. Claus will be at Kringle these weekends: 11/20-21, 11/27-28, 12/4-5, 12/11-12 & 12/18-19. Don't forget your cameras!

See this page for current sales and events in-store. We are open from 11am to 7pm Friday-Sunday. We're looking forward to seeing you! Sign up for our newsletter for Kringle Candle news & sales.

if you have any concern or other questions, please email us at info@kringlecandle.com.