Our current store hours at the flagship store in Bernardston is open weekends, Friday-Sunday, 11am to 7pm, and open select Monday holidays. We're open Labor Day for regular hours, 11am to 7pm. The Farm Table continues to be temporarily closed with anticipated reopening date in Spring 2022. We will have a few popup dinners this fall/holiday 2021 season and announcing on website, email or social meia.

Yes, your safety and that of our staff are of highest priority. Below are current safety protocols: implemented: 

• It is recommended to wear masks at all times. • We conduct daily health assessments of employees. • We sanitize our checkout areas, carts and shopping baskets and candle testing stations. • We have widened or aisles to allow for social distancing while you shop. • We have limited our store's capacity to meet social distancing guidelines.

We have temporarily paused our return/exchange policy to allow us time as we reopen to modify our return/exchange operations safely as we meet local and state guidelines/restrictions, social distancing measures and safety protocols in order to protect our customers and staff. Email info@kringlecandle.com to address any questions on returns/exchanges and/or refunds.

Yes, we will continue to ship items (that are able to be shipped - some large size items cannot) to make shopping as easy as possible for our guests.

Normally it takes 7 to 10 business days for processing, however, UPS has suspended their guaranteed delivery schedule; so it may take a little longer.

No, per local and state guidelines, we are not offering food sampling at this time or other product sampling.

2020 Cars and Coffee had been cancelled, and we will be posting a start date here, if any, and on our Facebook Kringle Cars and Coffee page for 2021.

Yes! We will be holding a fall festival on Saturday & Sunday, October 2-3 with crafters, beer garden, music, food & more! Any interested crafters/vendors, please email customerservice@kringlecandle.com.

Our Labor Day Sale Event is going on now. We are open Labor Day, 9/6/21, from 11am to 7pm. We're looking forward to having the company! Sign up for our newsletter for Kringle Candle news & sales.

if you have any concern or other questions, please email us at info@kringlecandle.com.