Our current store hours at the flagship store in Bernardston is open weekends, Friday-Sunday, 11am to 7pm, and open select Monday holidays.

Yes, your safety and that of our staff are of highest priority. Below are current safety protocols: implemented: 

• We require guests and employees to wear masks at all times. • We conduct daily health assessments of employees. • We sanitize our checkout areas, carts and shopping baskets and candle testing stations. • We have widened or aisles to allow for social distancing while you shop. • We have limited our store's capacity to meet social distancing guidelines.

VACCINE CLINICS:

While The Barn at The Farm Table may be listed as one of several Covid-19 Vaccination locations (North County Clinic, The Barn is not an administering agency. Please visit:

• For Franklin County vaccination clinics/scheduling, and other information, visit: https://frcog.org/covid-vaccine/ (Franklin Regional Council of Governments/FRCOG). For regularly updated messages about vaccination availability information, call FRCOG’s Covid-19 Vaccine Hotline at (413) 774-3167. 

We have temporarily paused our return/exchange policy to allow us time as we reopen to modify our return/exchange operations safely as we meet local and state guidelines/restrictions, social distancing measures and safety protocols in order to protect our customers and staff. Email info@kringlecandle.com to address any questions on returns/exchanges and/or refunds.

Yes, we will continue to ship items (that are able to be shipped - some large size items cannot) to make shopping as easy as possible for our guests.

Normally it takes 7 to 10 business days for processing, however, UPS has suspended their guaranteed delivery schedule; so it may take a little longer.

No, per local and state guidelines, we are not offering food sampling at this time or other product sampling.

2020 Cars and Coffee had been cancelled but we look forward to this next season, and we will be posting a start date here and on our Facebook Kringle Cars and Coffee page for 2021.

Although many events were cancelled in 2020, including crafter market events due to gathering limits for both indoor and outdoor event spaces and as we were closed, for 2021, crafter events will be posted here (if any) and will depend upon gathering limits/guidelines.

This weekend, 3/19 - 3/21, is our Spring Open House with a BOGO50% Off Sale on a wide selection of candles, home decor & more! We will be holding special candle sales and other sales every weekend! Come visit! We're looking forward to having the company! Sign up for our newsletter for Kringle Candle news & sales.

if you have any concern or other questions, please email us at info@kringlecandle.com.